Frequently asked questions
Do you ship internationally?
Currently we only ship within the United Kingdom.
How long does shipping take?
Orders are processed within 1–2 business days. Once shipped, delivery typically takes 6–12 business days. Total estimated delivery time is 7–14 business days across the UK.
What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. Visit our Return & Refund Policy page for full details.
Can I track my order?
Yes. Once your order ships, you'll receive a confirmation email with a tracking number so you can follow its progress.
Do you offer free shipping?
Yes, free shipping on all UK orders.
How can I contact Dozlyn for support?
If you have questions about a product, order, delivery, or return, please contact us using the details provided on our Contact Us page. Our team will assist you as soon as possible.